Customer Information Protection

8BitDo is operated by 8bitdokd.

Last updated: September 20, 2026

Use this guide to understand the choices, responsibilities, and support available.

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1. Customer choices and requests

Customers may contact support@8bitdokd.shop to ask about available access, correction, or deletion rights. Identity verification may be required, and some records must be retained for transactions, fraud prevention, or legal compliance.

2. Who operates this store

8bitdokd operates the online store at 8bitdokd.shop. Privacy questions may be sent to support@8bitdokd.shop or mailed to 18117 Muldrow St, Eagle River, Alaska, 99577, United States.

3. Information we collect

We process information a customer provides for an order or support request, including name, contact details, shipping and billing details, order information, and communications. Payment credentials are handled by the payment services displayed at checkout.

4. How information is used

Information is used to operate the storefront, process and deliver orders, provide customer service, prevent fraud, maintain records, and comply with legal obligations.

5. Service providers and disclosure

Information may be shared with commerce, payment, hosting, analytics, delivery, fraud-prevention, and professional service providers only as needed to perform their services or meet legal requirements.

6. Retention and security

We retain records for transactions, security, support, and legal compliance for as long as reasonably necessary. Administrative and technical safeguards are used to reduce unauthorized access, although no transmission method can be guaranteed completely secure.